1. Customized Products
Refunds are generally not applicable for customized or printed products once production has started, as these are made to your specifications.
2. Eligible Refund Cases
- Defective product due to a production error on our part.
- Product significantly different from the approved artwork or specifications.
3. Reporting An Issue
- You must report any issue within 3 business days of receiving the order.
- Clear photos or videos as evidence may be required.
4. Resolution Method
- BizPrint may reprint the order at no extra cost, or replace the product where applicable.
- Refund or partial refund may be offered at our discretion based on the situation.
5. Non-Refundable Cases
- Errors in customer-approved artwork or content.
- Minor color or size variations within industry standards.
- Delays caused by third-party couriers or force majeure events.
6. Contact Information
- Email: Info@Bizprintdubai.Com
- Phone: +971 4 123 1234
- Address: Dubai, United Arab Emirates
